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The Products ordered by the Customer in accordance with Standard Terms of Sale shall be delivered to the address indicated by the Customer as the delivery address at the time of his/her Order.

The delivery period shall commence as of the sending of the e-mail confirming the Order.

Depending on the country of delivery and the availability of goods in different warehouses, we can use different delivery companies. The delivery period and cost shall depend on the delivery zone chosen by the Customer at the time of his/her Order.




All Orders are payable in euros.

The Order shall be paid online on the Site ( You are able to pay online by debit or credit card (Visa, Mastercard) with the secured interface 3D Secure of our partner Braintree (a PayPal service).

The entire amount of the Order shall be debited from the bank account on the day of the Order.

In the event of a bank card payment authorization refusal by officially accredited, customary Internet entities, or in the event that all or part of a prior Order has not been paid, Pauline Viardot reserves the right to suspend any Order management and any delivery.

In accordance with France’s Data Processing and Freedoms Act [Loi Informatique et Libertés] of 6 January 1978, the Customer is entitled to access, rectify or oppose all of its personal data at any time.

For any other question about your order, please contact our customer service :
By email:

By mail: Pauline Viardot Customer Service / 16, rue du Congrès, Nice, France​

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